Patient Group Donation – ‘You said we did’

Together with our Patient Participation Group it was discussed with patients as we didn’t have enough 24 hour blood pressure monitors as one had not been returned. Thank you to our Patient Participation Group who have donated £500 towards a 24 hour blood pressure monitor to help patients needing to record their BP over a 24 hour period, the practice has also purchased 3 more also. This will mean less of a wait to loan it out. The practice are extremely grateful of this kind donation. 

“Evening Surgery request.”

We are able to offer our patients an appointment in the evening at NCGPA this is an enhanced access service available to patients that are unable to attend an appointment during working hours.

“Music to prevent conversations in doctors rooms being heard from reception”

We have purchased a music licence and have provided a radio to be played in reception to prevent private conversations being over heard

Double appointments:

Patients are asking to discuss more than one issue at a time during their appointment. To facilitate this please request a double appointment. Due to time restraints the clinician can only attend to one issue during a single 10 minute appointment.