St Luke’s Surgery

0115 978 4374

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your Data Matters to the NHS Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Cervical screening

Cervical screening is a way of preventing cancer. This is either by: finding and treating abnormal cell changes in the neck of the womb (cervix), these changes could lead to cancer if left ... [continue] Cervical screening

Complaints and compliments

If you would like to make a complaint, please see the reception team for a copy of our complaints procedure. Complaints should normally be made within 12 months of an ... [continue] Complaints and compliments

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, ... [continue] Home Visits

How to register

We provide services to patients in the NG7, NG8 and parts of NG1 areas. Check if you are in the catchment are here If you live in the area covered ... [continue] How to register

Local support services

Signposting Health We are now actively taking part in signposting health, all patients contacting the practice will be asked the reason for their appointment request to be able to signpost patients ... [continue] Local support services

Named GP

All patients at St Luke’s Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the search box to see if your postcode is within our practice boundary Iframes not supported

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

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