St Luke’s Surgery

0115 978 4374

Repeat prescriptions

Repeat prescriptions can only be ordered via registering online (please contact the surgery for your online access details) or dropping off the repeat prescription slip at the surgery.

Repeat prescriptions will NOT be issued over the phone unless currently self isolating or unable to attend the surgery due to government advice to shield.

Patients on long-term medication can use the repeat slip attached to their last prescription to re-order. Simply tick the required items and forward it to the surgery using the designated drop box in the entrance

Please note that prescriptions cannot be done over the phone. It is the patient’s responsibility to order medication before it runs out. To do this you need to tick your repeat section (this is normally attached to your actual prescription) and place it in the drop box. Please allow 48 hours for this to be processed.

Patient’s should ideally also sign up with a pharmacy of your choice for the Electronic Prescribing Service, known as EPS. This agreement will allow the practice to send you monthly prescriptions directly to the nominated pharmacy. Please visit one of you local pharmacies or speak to a member of the reception team for further information

PLEASE NOTE – As from September 1st we will no longer accept repeat prescription requests from local pharmacies. If you wish to request repeat medication either post your request in the DROP BOX in the practice entrance of register to order your prescriptions online either via the NHS App or by Patient Access

Pharmacies can continue to collect prescriptions on your behalf if you use this service, and if you have your medication delivered to your home this will also continue

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Read about current charges here